Queensland

Local Government Customer Service Assistant courses in Townsville

Browse courses recommended for aspiring local government customer service assistant in Townsville QLD.

Courses for beginners

There is 1 course available in Townsville Queensland for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business (Customer Engagement)

Blended, On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are no courses available in Townsville Queensland for experienced learners with prior experience or qualifications.

Key questions

Related occupations

Explore related occupations in the local government customer service assistant sector.

More about local government customer service assistant courses in Townsville

Welcome to the Local Government Customer Service Assistant courses in Townsville, where you can begin your journey towards a rewarding career in public service. Townsville, a vibrant city in northern Queensland, has a strong community spirit and this is reflected in the demand for skilled customer service professionals within local government. With the right training, you can play a vital role in supporting your community and ensuring its smooth operation through a variety of roles that focus on customer engagement and public service.

We currently offer a popular beginner course, the Certificate III in Business (Customer Engagement) BSB30120. This course is designed for those with no prior experience or qualifications, providing you with the foundational skills needed to excel as a Local Government Customer Service Assistant. Through this course, you will gain the essential knowledge and practical skills to engage effectively with the public, ensuring a high standard of service delivery in Townsville's local government settings.

In addition to customer service skills, the Local Government Customer Service Assistant role is closely linked to various fields of study, such as Government and Public Sector courses and Local Government. By exploring these related categories, you can find additional training that complements your career ambitions, providing you with a well-rounded education that is highly regarded within the community. Building your skills in these areas can enhance your employability and open doors to new opportunities within local government roles throughout Townsville.

Enrolment in Local Government Customer Service Assistant courses in Townsville is an excellent step towards a fulfilling career that benefits not just you, but also your community. Whether you are a local resident or considering a move to the area, the skills you acquire here will equip you to make a significant impact. For more information on these opportunities, feel free to explore your options further at Courses.com.au.

Further reading

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