
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Service Advisor assists customers at a vehicle workshop, recommending services, discussing repairs, and organising parts and bookings.
Get qualified to work as a Service Advisor with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
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If you're looking to embark on a rewarding career as a Service Advisor, there are numerous Service Advisor courses in Gladstone available to help you gain the necessary skills and qualifications. Gladstone, located in Queensland, offers a vibrant local community that supports budding automotive professionals through a range of vocational education and training (VET) courses. In total, six beginner courses are tailored for learners with no prior experience, making it easy to start your journey in the automotive industry.
Among the most popular options is the Certificate III in Automotive Sales AUR31020, an ideal choice for those looking to work in automotive sales and customer service. Additionally, the Certificate II in Automotive Sales AUR21120 is a fantastic entry-level program that provides foundational knowledge and skills. For those interested in broader automotive vocational preparation, the Certificate I in Automotive Vocational Preparation AUR10120 equips students with essential insights into various workshop roles.
Completing one of the Service Advisor courses in Gladstone can also pave the way to diverse job roles within the automotive landscape. For example, aspiring students may consider related occupations such as an Apprentice Mechanic, an Diesel Mechanic, or even a Service Manager. Each of these roles offers unique challenges and opportunities within the automotive sector, making them appealing career paths for newly qualified professionals.
The automotive industry in Gladstone not only thrives on individual talent but also supports various fields of study, including Manufacturing courses and Trades courses. Students interested in automotive-focused careers can explore specific courses like the Certificate III in Automotive Administration AUR30116 and the Certificate II in Automotive Administration AUR20116, providing a well-rounded educational foundation tailored for the industry.
With dedicated local training providers in Gladstone, those seeking to become proficient Service Advisors are set up for success. Whether you are drawn to the technical aspects of automotive services or the customer-facing roles, the array of Service Advisor courses in Gladstone can guide you towards your career aspirations. Embrace the opportunity to learn and grow within this dynamic field as you explore the many possibilities ahead!