How do I become a Service Desk Analyst in Albany?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Albany
The following providers offer Service Desk Analyst courses in Albany, Western Australia.
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to start a career as a Service Desk Analyst, the Service Desk Analyst courses in Albany offer a variety of options suitable for both beginners and experienced professionals. With a total of seven courses available in Albany, you can choose from foundational courses such as the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness). These courses are designed to set you up with essential skills and knowledge needed in the field of information technology.
For those with prior experience, advanced courses such as the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220 can help you elevate your skills further. Completing these courses not only prepares you for a successful role as a Service Desk Analyst but also opens up opportunities for various career paths, including positions as an IT Support Officer, Cloud Engineer, or even an IT Manager.
In addition to technical training, the courses focus on other vital areas of study linked to the Service Desk Analyst role, such as Information Technology and IT Support. Enrolling in Service Desk Analyst courses in Albany gives you a foot in the door to numerous job roles such as ICT Support Engineer, Information Systems Manager, and IT Operations Manager. With a supportive learning environment in Albany, your journey towards a rewarding career in IT starts here.