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Service Desk Analyst Courses in Albury

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Albury?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

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Career Spotlight: Computer Network Professionals

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Service Desk Analyst careers

For those seeking a career in technology, Service Desk Analyst courses in Albury offer an excellent starting point. With a diverse range of qualifications available, you'll find options that cater to both beginners and experienced professionals. If you're new to the field, consider enrolling in a Certificate III in Information Technology ICT30120, which equips learners with essential foundational skills. Alternatively, the Certificate III in Information Technology (Basic Cyber Security Awareness) is perfect for those interested in cybersecurity basics.

Moreover, Albury offers advanced courses for those already working in IT. The Certificate IV in Information Technology ICT40120 is designed for experienced learners looking to deepen their understanding of IT systems. Additionally, the Advanced Diploma of Information Technology ICT60220 provides a higher level of expertise, making it ideal for those aspiring to senior roles such as IT Operations Manager or IT Director.

Completing a short course like the Entry to Tech Skill Set ICTSS00109 can also serve as a fantastic introduction if you're just starting your IT journey. These Service Desk Analyst courses in Albury are not only valuable for those wanting to learn technical skills, but they also prepare you for related job roles such as IT Support Officer or IT Risk Manager.

Upon completion of these courses, graduates can explore various career paths in the IT sector. Potential roles include Cloud Engineer, Network Manager, and even high-level functions such as Enterprise Architect. The skills gained from these courses are highly transferable, giving Albury residents a competitive edge in the job market.

In conclusion, if you're considering a career in IT, exploring the Service Desk Analyst courses in Albury is a wise choice. Whether you prefer beginner or advanced options, each course is offered by reputable training providers, ensuring quality education. Start your journey today, and take the first step toward becoming a valuable asset in the ever-evolving world of technology.