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Service Desk Analyst Courses in Armidale

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Armidale?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

For those looking to start a career in information technology, Service Desk Analyst courses in Armidale provide an excellent opportunity to gain essential skills and knowledge. Whether you are a beginner or have prior experience, the courses available cater to a range of experience levels. Beginners can benefit from **Certificate III in Information Technology** ICT30120 and its variations, including **Basic Cyber Security Awareness** and **Basic Cloud Computing**. These foundational courses prepare you for a rewarding position as a Service Desk Analyst, while experienced learners can pursue advanced options such as the **Certificate IV in Information Technology** ICT40120 or the **Advanced Diploma of Information Technology** ICT60220.

By enrolling in Service Desk Analyst courses in Armidale, students not only learn technical skills but also gain access to various related job roles such as an IT Support Officer and Cloud Engineer. Moreover, they can explore opportunities as a Security Analyst or an IT Manager, broadening their career prospects in the tech sector. With a variety of specialisations available, including IT Support and IT Networks and System Administration, learners can tailor their education to fit their career goals.

In Armidale, aspiring IT professionals can find excellent training providers offering credible courses recognised by industry bodies. Exploring the range of Cloud Architect, IT Specialist, and Computer Engineer pathways enhances the educational experience, and the local emphasis on these fields ensures relevance to the job market. Choose the best fit for you from the comprehensive list of Service Desk Analyst courses in Armidale and kickstart your journey in the dynamic world of technology.