How do I become a Service Desk Analyst in Australian Capital Territory?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Australian Capital Territory
The following providers offer Service Desk Analyst courses in Australian Capital Territory.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Mid City College
45100
1
Canberra Business and Technology College
40882
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
For those seeking to start a career as a Service Desk Analyst, there are numerous Service Desk Analyst courses in Australian Capital Territory available to suit various levels of experience. The ACT region offers a diverse selection of vocational education and training options tailored for beginners. Among the popular choices is the Certificate III in Information Technology ICT30120, providing essential skills in IT that serve as a solid foundation for individuals new to the field.
In addition to foundational courses, learners can build expertise with specialised programs. The Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120 is another excellent entry point for those interested in cybersecurity aspects of IT support. Furthermore, the Entry to Tech Skill Set ICTSS00109 equips students with the necessary skills to begin their journey in technology, preparing them for roles within the Service Desk Analyst environment. Each of these options helps students gain a foothold in the IT sector right here in the Australian Capital Territory.
For those with existing experience or qualifications, more advanced Service Desk Analyst courses in Australian Capital Territory are available to further enhance your career prospects. The Certificate IV in Information Technology ICT40120 provides a deeper dive into IT concepts, making it ideal for those aiming to expand their knowledge and job opportunities in IT support. Additionally, the Advanced Diploma of Information Technology ICT60220 offers an even more comprehensive curriculum to prepare learners for high-level positions.
The significance of IT expertise cannot be overstated in today's fast-paced digital landscape, especially in Canberra and its surroundings. For learners keen on focusing their studies, categories like Information Technology courses and IT Support specifically address the necessary skills that align with the Service Desk Analyst role. Drawn from both training providers and recognised industry qualifications, these courses provide an invaluable resource to students in the Australian Capital Territory.
Whether you are just starting out or looking to enhance your existing credentials, the diverse range of Service Desk Analyst courses in Australian Capital Territory ensures that you'll find a suitable program that meets your needs. From the Certificate IV in Information Technology (Cloud Computing) ICT40120 to numerous introductory courses, students can explore exciting pathways into the IT sector, particularly in areas related to IT Networks and System Administration, IT Networks and System Administration. Embark on your journey today and unlock the potential within the dynamic world of information technology.
