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Service Desk Analyst Courses in Ballina

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Ballina?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Ballina

The following providers offer Service Desk Analyst courses in Ballina, New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Peach Institute
31822
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

If you're based in Ballina and looking to start a career as a Service Desk Analyst, there are numerous excellent options available for training and development. The Service Desk Analyst courses in Ballina include a variety of beginner and advanced qualifications tailored to meet your needs. For those with little to no prior experience, consider enrolling in the Certificate III in Information Technology ICT30120 or the Entry to Tech Skill Set ICTSS00109. Both courses provide foundational knowledge and practical skills essential for success in the field.

For individuals with prior experience or qualifications, the advanced offerings are designed to elevate your career further. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are excellent choices that delve deeper into the intricacies of IT and service desk operations. These courses not only enhance your technical capabilities but also position you well for potential job roles such as an IT Support Officer or a IT Operations Manager.

Upon completion of these Service Desk Analyst courses in Ballina, various lucrative career pathways open up for you. Consider advancing to positions such as a Network Engineer or a Technical Project Manager, where your technical skills can be fully realised. Alternatively, you might find roles like Security Analyst or Cloud Support Technician appealing as you grow in the fast-paced tech industry.

By choosing to pursue your education in Ballina, you are making a strategic decision to invest in your future. With local training providers offering these sought-after Service Desk Analyst courses, you can acquire the expertise needed to thrive in today’s technology-driven world. Don’t miss your chance to step into a rewarding career—explore your options in Ballina today!