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Service Desk Analyst Courses in Blue Mountains

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Blue Mountains?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Blue Mountains

The following providers offer Service Desk Analyst courses in Blue Mountains, New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
InTech Institute of Technology
30100
1
International Institute of Education
45150
1
Australian National Institute of Education
41160
1
New Era Institute
41543
1
Kingsford International Institute
45363
1
Australian Health and Management Institute
70252
1
Australian Harbour International College
41338
1
Victorian Institute of Education
45273
1
Apex Australia Vocational Education
91606
1
TasCollege
45352
1
Australian College of Business and Training
40493
1
Wells International College
90501
1
Albright Institute of Business and Language
45041
1
Western Sydney College
45360
1
Laneway Education
41504
1
Sydney School of Business and Technology
90438
1
Excel College Australia
45200
1
Australian International College of Skills and Education
45809
1
Richmond School of Business
45432
1
Academia of Trade
45739
1
TKL College
45509
1
Academies Australasia
90806
1
Waratah Polytechnic
45881
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
York Business Institute
45033
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Austra College
40336
1
Infinity Business College
46027
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

If you are looking to start a rewarding career in the IT sector, consider enrolling in one of the Service Desk Analyst courses in Blue Mountains. With a total of 7 courses available, you can choose from a variety of options tailored to different experience levels. For beginners, courses like the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 provide excellent foundations. These courses will equip you with the essential skills needed to excel in a Service Desk Analyst role, making it a perfect starting point for those with no prior experience.

For individuals with previous experience or qualifications, there are advanced options such as the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220. These advanced Service Desk Analyst courses in Blue Mountains are designed to enhance your technical skills and knowledge, aligning with industry requirements. You can find these programs offered by reputable training providers such as In Tech Institute of Technology and the Australian College of the Professions.

Completing a Service Desk Analyst course will not only provide you with relevant qualifications but also open doors to various job opportunities in the IT field. After finishing your studies, you may consider pursuing roles such as an IT Support Officer, ICT Support Officer, or even a Cloud Engineer. Furthermore, as technology continues to advance, related career paths, including Cyber Security Specialist and Technical Project Manager, are also accessible to graduates.

In the stunning Blue Mountains region, pursuing Service Desk Analyst courses will not only provide you with a solid educational foundation, but it will also connect you with local training providers who are committed to your success. These courses are designed to prepare you for the evolving IT landscape, giving you an edge in a competitive job market. Explore the range of courses available and consider stepping into your future in IT by visiting the Service Desk Analyst courses in Blue Mountains page today!