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Service Desk Analyst Courses in Bundaberg

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Bundaberg?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

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Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

For those seeking a fulfilling career in technology, exploring Service Desk Analyst courses in Bundaberg offers an excellent starting point. This beautiful regional city in Queensland is not only known for its stunning natural landscapes but also for its commitment to educational advancement. In Bundaberg, individuals can find a range of beginner courses tailored for newcomers to the field, including the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. These courses equip learners with essential skills that are in high demand within the workforce.

For those with prior experience or qualifications, Bundaberg is home to more advanced opportunities through courses designed for seasoned professionals. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are excellent choices for those aiming to deepen their technical expertise and elevate their careers. Additionally, with courses such as the Certificate IV in Information Technology (Cloud Computing) ICT40120, learners can specialise in key areas that are transforming the industry today, catering to specific interests and career pathways.

Whether you are just starting or looking to enhance your current knowledge, there are seven tailored Service Desk Analyst courses in Bundaberg to choose from. Engaging in these courses not only prepares you for a successful career in the IT sector but also connects you with reputable training providers who are recognised within the industry. Take the first step towards a brighter future today by selecting the right course from our comprehensive list, including the Entry to Tech Skill Set ICTSS00109 and various other beginner options that will set you on the path to success.