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Service Desk Analyst Courses in Busselton

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Busselton?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you are looking to build a rewarding career in the IT sector, the Service Desk Analyst courses in Busselton offer the perfect opportunity to gain essential skills and knowledge. With a total of 7 courses available in the Busselton area, you can choose from various options tailored to your experience level, whether you’re just starting out or looking to advance your career. These courses, provided by Registered Training Organisations (RTOs) and recognised industry bodies, ensure you receive quality training that meets industry standards.

For beginners eager to enter the IT landscape, several courses provide a solid foundation. Consider enrolling in the Certificate III in Information Technology ICT30120, which equips you with fundamental IT skills crucial for a Service Desk Analyst role. Alternatively, the Certificate III in Information Technology (Basic Cyber Security Awareness) is perfect for those keen on understanding cybersecurity principles that are increasingly important in today’s digital environment. For those wishing to explore entry-level options, the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cloud Computing) are excellent choices that provide the basic skills necessary for a tech career.

For experienced learners, advanced courses are available to help you elevate your skills. The Certificate IV in Information Technology ICT40120 is designed for those who already possess some knowledge and experience in the field, preparing you for more complex roles in IT service management. If your focus is on cloud technology, the Certificate IV in Information Technology (Cloud Computing) will provide advanced insights and practical skills that are highly sought after in today’s job market. Additionally, the Advanced Diploma of Information Technology ICT60220 offers a comprehensive curriculum that can propel your career forward with in-depth knowledge and expertise.

Located in the beautiful South West region of Australia, Busselton has become increasingly popular for individuals seeking career advancement in the IT industry. The local community is supportive, with numerous networking opportunities that can help you connect with industry professionals. Completing Service Desk Analyst courses in Busselton not only equips you with the necessary qualifications but also allows you to engage with like-minded individuals, enhancing your professional growth.

Embarking on a career as a Service Desk Analyst is an excellent decision in today’s tech-driven world. With 7 Service Desk Analyst courses in Busselton to choose from, ranging from beginner to advanced levels, it is easier than ever to find the right fit for your career aspirations. Don’t miss out on this chance to invest in your future—visit Courses.com.au to explore all available options and take the next step towards a fulfilling career in IT.