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Service Desk Analyst Courses in Coffs Harbour

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Coffs Harbour?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

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Service Desk Analyst careers

Unlock your potential in the vibrant city of Coffs Harbour with our comprehensive range of Service Desk Analyst courses in Coffs Harbour. Whether you are a beginner aspiring to enter the world of IT or an experienced professional looking to enhance your skills, we offer pathways suitable for every level. With a total of 7 courses available, including Vocational Education and Training (VET) and higher education options, there is something for everyone.

For those new to the industry, beginner courses such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 provide foundational skills needed to kick-start your career. Moreover, the Certificate III in Information Technology (Basic Cyber Security Awareness) presents a perfect opportunity to gain insights into essential cyber security concepts, ensuring you become a valuable asset on any IT team.

For seasoned learners with prior experience or qualifications, the advanced courses available include the remarkable Certificate IV in Information Technology ICT40120 and the prestigious Advanced Diploma of Information Technology ICT60220. These courses are designed to equip you with the latest skills and knowledge for today’s dynamic work environment, helping you advance your Service Desk Analyst career.

Your journey into the IT sector doesn't have to stop at Service Desk Analyst roles; explore various related fields of study. Delve into Information Technology courses or specialise further with courses in IT Networks and System Administration and IT Support. Each of these categories offers invaluable resources and knowledge to uplift your professional profile and better meet the demands of the industry.

Coffs Harbour is thriving with opportunities for aspiring IT professionals, and our curated selection of Service Desk Analyst courses in Coffs Harbour is tailored to aid in your personal and professional development. Start making strides towards a rewarding career in IT today by exploring our offerings and taking that essential first step into a field filled with promise and growth.