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Service Desk Analyst Courses in Gladstone

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Gladstone?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Gladstone

The following providers offer Service Desk Analyst courses in Gladstone, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

Are you considering a career in technology? If so, exploring the Service Desk Analyst courses in Gladstone can be a great step forward. These courses are designed to equip you with the necessary skills and knowledge to thrive in the information technology sector. Whether you are a newcomer or an experienced professional looking to upskill, Gladstone has a range of courses tailored just for you.

For beginners with no prior experience, Gladstone offers an impressive selection of entry-level courses. The Certificate III in Information Technology ICT30120 serves as a fantastic foundation, covering essential IT skills that are in high demand. Additionally, the Certificate III in Information Technology (Basic Cyber Security Awareness) addresses the growing importance of cybersecurity, while the Entry to Tech Skill Set ICTSS00109 prepares you for a seamless entry into the tech world. If cloud computing piques your interest, the Certificate III in Information Technology (Basic Cloud Computing) offers a solid introduction to this vital area.

Experienced learners seeking to enhance their qualifications can choose from a variety of advanced courses in Gladstone. The Certificate IV in Information Technology ICT40120 is tailored for those looking to deepen their understanding of IT practices, while the Advanced Diploma of Information Technology ICT60220 provides a comprehensive and in-depth study of advanced IT concepts. Additionally, the Certificate IV in Information Technology (Cloud Computing) is perfect for those wishing to specialise in cloud technologies, showcasing the growing need for skilled workers in this sector.

By choosing a Service Desk Analyst course in Gladstone, you are investing in your future and opening doors to a multitude of job opportunities within the IT industry. The local training providers offer recognised qualifications through either vocational education or higher education pathways, ensuring that you are well-prepared for the challenges of the modern workplace. Furthermore, these courses are tailored to the unique needs of the Gladstone community, enabling you to develop skills relevant to businesses in the area.

Don’t wait any longer to start your exciting IT journey! Check out the extensive range of Service Desk Analyst courses in Gladstone available today. With both beginner and advanced courses to choose from, you’re sure to find the perfect fit that aligns with your career goals and aspirations. Take the first step towards building a rewarding tech career and enrol in one of these fantastic programs!