This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Service Desk Analyst in Goulburn?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Goulburn
The following providers offer Service Desk Analyst courses in Goulburn, New South Wales.
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Canberra Business and Technology College
40882
2
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
2
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
2
Harbour City College
41502
1
Canberra Institute of Technology
0101
1
National Polytechnic of Australia
45960
1
TAFE NSW
90003
1
Shafston School of Business
45694
1
Australian Training Company
5673
1
North Regional TAFE
52788
1
Chisholm Institute
0260
1
My Skills Australia
91037
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
- ICT40120 Certificate IV in Information Technology (Cloud Computing)
- ICT40120 Certificate IV in Information Technology (Networking and Systems Administration Support)
Service Desk Analyst careers
Discover a range of Service Desk Analyst courses in Goulburn designed to equip you with the essential skills for a successful career in information technology. This vital role serves as the first point of contact for technical support, making it crucial for businesses in the Goulburn area and beyond. Training providers such as CEDoW offer the Certificate III in Information Technology, while AAAS provides the Certificate IV in Information Technology. These qualifications can help pave your way to becoming a competent Service Desk Analyst within the local job market.
Enrolment in these Service Desk Analyst courses in Goulburn not only prepares you for excellent support roles but also opens doors to related careers. Aspiring professionals can consider positions such as IT Support Officer, ICT Support Officer, and Network Administrator. Moreover, the breadth of this educational pathway connects you to further studies in related fields such as Information Technology, IT Networks and System Administration, and IT Support.
With the growing demand for skilled professionals in the tech industry, the opportunity to advance to senior positions becomes increasingly achievable. Consider career paths like Cloud Engineer, Information Systems Manager, or even Chief Technology Officer (CTO) as you gain experience. Embark on your journey in the booming IT landscape of Goulburn by exploring the array of Service Desk Analyst courses in Goulburn; you are just one step away from a fulfilling career in the technology sector.
