How do I become a Service Desk Analyst in Hervey Bay?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Hervey Bay
The following providers offer Service Desk Analyst courses in Hervey Bay, Queensland.
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to start a rewarding career as a Service Desk Analyst, there are excellent opportunities available right here in Hervey Bay. With a variety of Service Desk Analyst courses in Hervey Bay, you can choose from both beginner and advanced options tailored to suit your experience level. Whether you're starting from scratch or looking to enhance your existing skills, there is a course designed just for you.
For those new to the industry, several beginner courses can provide a solid foundation. Consider enrolling in the Certificate III in Information Technology ICT30120, which offers comprehensive training in essential IT skills. Alternatively, the Certificate III in Information Technology (Basic Cyber Security Awareness) is perfect for gaining insights into crucial cybersecurity principles, essential for any Service Desk Analyst. Other fantastic options include the Entry to Tech Skill Set ICTSS00109 and Certificate III in Information Technology (Basic Cloud Computing), both designed for beginners eager to learn.
If you already possess some IT skills, you might find the advanced courses more suitable. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 will give you a competitive edge in the job market. Additionally, the Certificate IV in Information Technology (Cloud Computing) focuses on the in-demand skills needed to assist clients in a cloud-driven environment.
Completing one of these courses can lead to exciting job opportunities in Hervey Bay. Graduates often pursue roles such as IT Support Officer, Security Analyst, or even Network Administrator. The skills you acquire through these courses will equip you for various exciting positions, including advanced roles such as Cloud Engineer or Information Systems Manager.
In summary, if you are ready to begin your journey as a Service Desk Analyst, explore the diverse range of Service Desk Analyst courses in Hervey Bay. With a well-structured pathway from beginner to advanced levels, you can find the right option that aligns with your career goals and aspirations. Become part of the thriving IT industry in Hervey Bay, and take your first step towards a successful future today!