This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Service Desk Analyst in Kalgoorlie-Boulder?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Kalgoorlie-Boulder
The following providers offer Service Desk Analyst courses in Kalgoorlie-Boulder, Western Australia.
Upskilled
40374
4
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
- ICT40120 Certificate IV in Information Technology (Cloud Computing)
- ICT40120 Certificate IV in Information Technology
Service Desk Analyst careers
If you're seeking to establish a career as a Service Desk Analyst in Kalgoorlie-Boulder, a range of comprehensive courses are available to equip you with the necessary skills. Explore our selection of Service Desk Analyst courses in Kalgoorlie-Boulder, which include both beginner and advanced options. For those new to the field, popular courses like the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness) provide a solid foundation. These courses are ideal for individuals looking to gain essential IT skills and embark on a rewarding career.
As you progress, consider advancing your qualifications with more specialised training such as the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220. These advanced Information Technology courses are designed for learners with prior experience and can enhance your expertise in IT support and systems administration, which are crucial for a successful career as a Service Desk Analyst.
Moreover, Kalgoorlie-Boulder offers numerous job opportunities for graduates of these programs. Graduates can explore various job roles including IT Support Officer, IT Risk Manager, and Cloud Engineer. Each position leverages the foundational skills taught in the Service Desk Analyst courses, allowing you to build a fulfilling career within the vibrant IT sector of the Kalgoorlie-Boulder region.
By selecting appropriate courses, you can carve out a successful trajectory in the IT industry. Interested individuals can further their knowledge by exploring related fields such as IT Support or IT Networks and System Administration. With a diverse range of Service Desk Analyst courses in Kalgoorlie-Boulder, now is an excellent time to take the first step in advancing your IT career and exploring the myriad of opportunities available to you in this field.
