All careers

Service Desk Analyst Courses in Mandurah

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Mandurah?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

Are you looking to kickstart your career as a Service Desk Analyst in Mandurah? With a variety of Service Desk Analyst courses in Mandurah, you can find the perfect training to suit your needs, whether you’re new to the field or already experienced. For beginners, consider enrolling in the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness), both of which will provide you with foundational skills to begin your journey in IT.

If you already possess some experience and are looking to advance your career, the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220 could be ideal options. These courses are offered by reputable training providers such as South Metropolitan TAFE and HIC, ensuring you receive quality education right here in your local area.

IT Support Officer, Network Engineer, or a Cloud Engineer. The skills you gain in these courses will prepare you for a dynamic career in IT, allowing you to excel in fields such as Information Technology or IT Support. Explore the opportunities available within the vibrant community of Mandurah and take the first step towards your future today!