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Service Desk Analyst Courses in Mount Gambier

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Mount Gambier?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

Are you looking to kick-start your career in IT? The Service Desk Analyst courses in Mount Gambier offer a fantastic opportunity for both beginners and experienced professionals. With a variety of courses available in the Mount Gambier region, aspiring Service Desk Analysts can find the right training to suit their needs, whether they are just entering the IT field or looking to advance their skills.

For those starting their journey, there are several beginner courses to choose from, like the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109. These courses provide foundational skills needed for entry-level positions and will prepare you for various roles in the industry, including IT Support Officer and Help Desk Support. You can also explore more specialised training in areas such as Cyber Security and Cloud Computing.

If you have prior experience in IT and wish to take your career to the next level, advanced courses are available as well. Programs like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 will equip you with the skills and knowledge needed for roles like IT Manager and Network Engineer. This is a great way to expand your expertise and increase your employability in an ever-evolving digital landscape.

As you consider your path, it helps to know that there are numerous related job roles associated with the Service Desk Analyst position. Opportunities abound in positions such as Cloud Engineer, Network Manager, and Security Analyst, all of which require a solid understanding of IT fundamentals. By completing one of the Service Desk Analyst courses in Mount Gambier, you will gain the credentials that employers are looking for in this competitive job market.

Whether you’re just starting or looking to enhance your skills, the range of Service Desk Analyst courses available in Mount Gambier provides a pathway to success in the IT sector. Be sure to explore the available courses and align them with your career objectives to achieve your professional goals in this dynamic field.