How do I become a Service Desk Analyst in Newcastle?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Newcastle
The following providers offer Service Desk Analyst courses in Newcastle, New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Austra College
40336
1
Infinity Business College
46027
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to start or advance your career as a Service Desk Analyst, Newcastle offers a range of courses perfect for both beginners and experienced learners. With a vibrant IT community and several reputable training providers, you can find the right course to suit your needs. Explore the numerous Service Desk Analyst courses in Newcastle that will equip you with essential skills and knowledge in the field of IT support and service management.
For those who are new to the industry, there are four excellent beginner courses available. Consider enrolling in the Certificate III in Information Technology ICT30120, which provides a solid foundation in IT principles and practices. Alternatively, the Certificate III in Information Technology (Basic Cyber Security Awareness) will introduce you to crucial security concepts, while the Entry to Tech Skill Set ICTSS00109 and Certificate III in Information Technology (Basic Cloud Computing) focus on vital skills for the modern IT landscape.
For those with prior experience or qualifications, Newcastle also provides advanced courses to help you elevate your career further. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are popular choices among ambitious professionals. Additionally, you can specialise in cloud technologies with the Certificate IV in Information Technology (Cloud Computing) course.
In Newcastle, these courses are delivered by reputable training providers such as IBC, which is recognised for its quality education and training in the IT sector. Leveraging local expertise and industry connections, these providers ensure that students receive relevant training applicable to the ever-evolving job market.
To complement your Service Desk Analyst training, you may also want to explore related fields of study. The courses in Information Technology encompass a range of subjects that can broaden your skill set. You can also find specialised education in IT Support and IT Networks and System Administration. By taking advantage of the diverse educational opportunities available in Newcastle, you can position yourself for success in the Service Desk Analyst field.
