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Service Desk Analyst Courses in Shepparton

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Shepparton?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Shepparton

The following providers offer Service Desk Analyst courses in Shepparton, Victoria.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

If you're looking to embark on a career as a Service Desk Analyst, Shepparton offers a variety of courses tailored to suit both beginners and those with prior experience. For those who are new to the field, the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness) are excellent starting points. Additionally, those interested in gaining foundational skills can explore the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cloud Computing). All these courses are delivered locally by reputable training providers such as GOTAFE.

If you have some experience in the IT field, you may want to consider advancing your qualifications with courses like the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220. For those specifically interested in cloud technologies, the Certificate IV in Information Technology (Cloud Computing) can provide you with the advanced skills needed to excel. With these qualifications, you can pursue various job roles including IT Support Officer, Network Engineer, or even Cloud Architect.

As the demand for skilled IT professionals continues to rise in Shepparton, now is the perfect time to consider your options. Explore the vast array of Service Desk Analyst courses in Shepparton that can lead to rewarding career paths not only in IT Support but also in roles such as Security Analyst and ICT Support Engineer. Whether you are starting from scratch or looking to broaden your skills, there are numerous educational pathways available to help you achieve your goals in the thriving tech landscape of Shepparton.