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Service Desk Analyst Courses in Tamworth

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Tamworth?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to embark on a rewarding career as a Service Desk Analyst, Tamworth offers a variety of courses to suit both beginners and those with prior experience. With seven comprehensive Service Desk Analyst courses in Tamworth, you can build a strong foundation in Information Technology. For newcomers to the field, programs such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 provide essential skills to kickstart your journey in IT support and troubleshooting.

For those with a background in IT, advanced courses like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are ideal for elevating your career. By pursuing these Service Desk Analyst courses in Tamworth, you can enhance your expertise in areas such as IT Networks and System Administration and IT Support, enabling you to tackle complex technical problems effectively.

In addition to course offerings, Tamworth has a thriving job market in IT-related roles. Completing a Service Desk Analyst course can lead you to various career paths including IT Support Officer, Network Manager, and Cloud Engineer. These positions not only provide valuable experience but also a chance to work with cutting-edge technology in the growing IT sector of Tamworth.

Whether you are starting out or seeking to advance your career, the courses available in Tamworth equip learners with skills relevant to the evolving tech landscape. Explore the wide range of Information Technology courses and find options that cater to your career goals. Don’t miss the opportunity to transform your future by enrolling in one of the highly regarded Service Desk Analyst courses in Tamworth today!