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Service Desk Analyst Courses in Taree

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Taree?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

For those aspiring to enter the IT profession, enrolling in Service Desk Analyst courses in Taree offers a great start. Taree, situated in the heart of New South Wales, provides aspiring students the opportunity to gain valuable skills and knowledge in a thriving industry. Among the beginner courses available, the Certificate III in Information Technology ICT30120 is highly recommended. It equips learners with foundational IT skills essential for various roles, including those within service desk operations.

Additionally, the Certificate III in Information Technology (Basic Cyber Security Awareness) and the Certificate III in Information Technology (Basic Cloud Computing) are tailored for those looking to enhance their skill set. Both courses provide critical knowledge that is increasingly vital in today’s technology-driven world. For a specific focus on entering the tech field, the Entry to Tech Skill Set ICTSS00109 is an excellent choice for beginners.

For more experienced individuals, a range of advanced Service Desk Analyst courses in Taree are available. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are designed for those ready to take their IT careers to the next level. Additionally, the Certificate IV in Information Technology (Cloud Computing) offers specialised training that is highly relevant in the current job market.

These courses fit perfectly within broader fields of study such as Information Technology, IT Support, and IT Networks and System Administration. By pursuing Service Desk Analyst courses in Taree, students can ensure they are well-equipped with the skills necessary to excel in a competitive job market while contributing to the vibrant economy in the Taree region.