This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersService Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
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Are you keen to establish a successful career in IT? Look no further than the Service Desk Analyst courses in Tasmania. With a well-rounded selection for beginners and advanced learners alike, the state offers an array of recognised qualifications to boost your journey in this thriving sector. For newcomers, options such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 are fantastic starting points, laying the groundwork for a successful future in IT.
For those with prior experience, the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are ideal choices to advance your skills. These courses are delivered by reputable providers such as TasCollege, ensuring you receive quality education that is recognised throughout the region. By enrolling in these Service Desk Analyst courses in Tasmania, you can open doors to various IT job roles, including ICT Support Officer and IT Support Officer.
When considering the potential career paths available to Service Desk Analysts, it is essential to look at related fields of study such as IT Support and IT Networks and System Administration. By engaging in these Service Desk Analyst courses in Tasmania, you will be well-equipped for exciting positions like Network Engineer and Cyber Security Specialist. Don't miss the chance to enhance your skills and advance your career in this dynamic field—explore the available courses today! Visit Courses.com.au for more information.