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Service Desk Analyst Courses in Wagga Wagga

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Wagga Wagga?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're considering a career as a Service Desk Analyst in Wagga Wagga, you're in the right place. With a variety of Service Desk Analyst courses in Wagga Wagga, there are numerous options available to help you start or advance your career in the dynamic field of information technology. From beginner courses like the Certificate III in Information Technology ICT30120 to more advanced qualifications such as the Certificate IV in Information Technology ICT40120, local training providers are here to assist you every step of the way.

For those new to the industry, beginner courses like the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cyber Security Awareness) provide the foundational skills necessary for a successful start. Meanwhile, experienced learners can pursue advanced options, such as the Advanced Diploma of Information Technology ICT60220, to further enhance their expertise and career prospects in roles like IT Support Officer or Network Manager.

Understanding the diverse pathways available in the Service Desk Analyst role is essential. For instance, pursuing courses in Information Technology can lead you to rewarding careers in IT Support or IT Networks and System Administration. As demand for skilled IT professionals continues to rise in Wagga Wagga and beyond, acquiring qualifications through local training providers can put you in a prime position for advancement.

Once you complete your training, the opportunities within the IT sector are vast. Graduates can explore potential positions such as ICT Support Engineer, IT Manager, or even Chief Information Security Officer (CISO). Whether you're just starting or looking to enhance your existing qualifications, the Service Desk Analyst courses in Wagga Wagga will pave the way for achieving your career goals in the ever-evolving world of technology.