How do I become a Service Desk Analyst in Yeppoon?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Yeppoon
The following providers offer Service Desk Analyst courses in Yeppoon, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're interested in a career as a Service Desk Analyst, Yeppoon offers a range of qualifications designed to set you on the right path. With 7 different Service Desk Analyst courses in Yeppoon, you can choose from beginner to advanced options that suit your experience and career aspirations. These courses are provided by Registered Training Organisations (RTOs) and respected industry bodies, ensuring that you receive quality education recognised in the Information Technology field.
For those starting fresh, consider enrolling in beginner qualifications like the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. These courses equip you with the foundational skills needed for various roles in IT support, including the Service Desk Analyst position. Other suitable options include the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cloud Computing).
For learners with prior experience, advanced qualifications like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 can further enhance your skills and job prospects. Additionally, the Certificate IV in Information Technology (Cloud Computing) is specifically tailored for those looking to specialise in cloud technologies, a growing area in the IT job market.
Completing any of these courses in Yeppoon opens up a variety of career opportunities. Graduates may find roles as an IT Support Officer, or even step into more advanced positions such as Cloud Engineer or IT Risk Manager. Many professionals in the field also transition into roles like Enterprise Architect or Security Analyst, depending on their interests and further training.
Moreover, learners can explore related fields of study such as Information Technology courses and specialisations in IT Support or IT Networks and System Administration. These pathways not only enhance your skill set but may aid in rising through the ranks within the technology sector, making the pursuit of a Service Desk Analyst role an excellent choice for future success in Yeppoon and beyond.
