Case Management

Browse careers that are in demand now and meet Australia’s future workforce needs.

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Case Worker

Case Workers assist individuals and families with challenges by assessing needs, creating plans, and coordinating resources effectively.

Avg yearly income $78,000
Skill level Advanced

Mental Health Advocate

A Mental Health Advocate supports individuals by promoting their rights, accessing services, and navigating mental health systems with empathy and guidance.

Avg yearly income $65,000
Skill level Advanced
Source: Jobs and Skills Australia

Courses in case management

All skill levels Beginner Experienced
CHC52021

Diploma of Community Services
Blended, On Campus, Online
8 - 18 months
$0 - $13,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker
Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker + 4 more
CHC32015

Certificate III in Community Services
Blended, On Campus, Online
52 weeks
$1,950 - $7,800
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Support Worker Youth Case Worker
Community Support Worker Outreach Worker Peer Support Worker Welfare Worker Caseworker NDIS Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Support Worker Youth Case Worker Community Support Worker Outreach Worker Peer Support Worker Welfare Worker Caseworker NDIS Worker + 6 more
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$30 - $3,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate
Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker + 6 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
16 - 24 months
$960 - $6,450
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Youth Case Worker Case Worker
Mental Health Case Manager Care Coordinator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Youth Case Worker Case Worker Mental Health Case Manager Care Coordinator + 2 more
CHC40421

Certificate IV in Youth Work
Blended, On Campus, Online
12 months
$615 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker
Outreach Worker Youth Support Officer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker Outreach Worker Youth Support Officer + 2 more
CHC50421

Diploma of Youth Work
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker
Welfare Worker Outreach Worker Child Safety Officer Youth Support Officer Youth Engagement Officer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Child Safety Officer Youth Support Officer Youth Engagement Officer + 5 more
CHC62015

Advanced Diploma of Community Sector Management
Online
12 months
$6,898
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Manager Aged Care Manager Case Manager
Program Manager Disability Team Leader Health Services Manager Practice Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Manager Aged Care Manager Case Manager Program Manager Disability Team Leader Health Services Manager Practice Manager + 4 more
CHC81115

Graduate Diploma of Family Dispute Resolution
Online
12 months
$11,345
  • Completed Bachelor Degree (AQF Level 7) or above in Psychology, Social Work, Law, Conflict Management, Dispute Resolution, Family Law Mediation or equivalent OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
Additional requirements may apply.
Family Counsellor Marriage Counsellor Relationship Counsellor
Family Dispute Resolution Practitioner Case Manager Program Manager
+ 3 more
  • Completed Bachelor Degree (AQF Level 7) or above in Psychology, Social Work, Law, Conflict Management, Dispute Resolution, Family Law Mediation or equivalent OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
Additional requirements may apply.
Family Counsellor Marriage Counsellor Relationship Counsellor Family Dispute Resolution Practitioner Case Manager Program Manager + 3 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker
Youth Case Worker Welfare Worker Outreach Worker Child Safety Officer Case Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Child Safety Officer Case Worker + 5 more
CHC40321

Certificate IV in Child, Youth and Family Intervention
Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $14,107
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Justice Officer
Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Counsellor Youth Support Officer
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Justice Officer Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Counsellor Youth Support Officer + 6 more
CHC82015

Graduate Certificate in Client Assessment and Case Management
Blended, On Campus
8 - 12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Mental Health Worker Care Coordinator
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Mental Health Worker Care Coordinator

Bachelor of Community Services
Blended, On Campus, Online
3 years
$0 - $65,280
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Family Support Worker Aboriginal Community Care Worker
Aged Care Manager Community Development Manager Community Engagement Officer Public Service Officer Youth Support Officer Community Services Officer Behaviour Therapist Family Therapist Community Rehabilitation Worker Disability Employment Consultant
+ 10 more

Bachelor of Arts (Psychological Science)
Blended, On Campus
3 years
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Mental Health Case Manager Psychotherapist
Academic Psychologist
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Mental Health Case Manager Psychotherapist Academic Psychologist + 1 more

Bachelor of Science (Psychological Science)
Blended, On Campus
3 years
$0 - $27,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
CHC52021

Diploma of Community Services (Child, Youth and Family Welfare)
Blended, On Campus, Online
18 months
$4,970 - $25,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Family Support Worker Youth Support Worker
Youth Case Worker Youth Justice Officer Youth Worker Outreach Worker Child Safety Officer Youth Counsellor Aboriginal Community Care Worker Community Care Worker Community Development Worker Family Counsellor
+ 10 more

Bachelor of Psychological Studies
On Campus
3 years
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Myotherapist Community Worker Mental Health Advocate
Community Psychologist Disability Advocate Social Psychologist
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Myotherapist Community Worker Mental Health Advocate Community Psychologist Disability Advocate Social Psychologist + 3 more
CHCSS00140

Case Management Skill Set
Blended, Online
2 - 6 months
$8 - $797
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager

Bachelor of Youth Work and Criminal Justice
On Campus
3 years
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customs and Border Protection Officer Community Worker Mental Health Advocate
Community Psychologist
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customs and Border Protection Officer Community Worker Mental Health Advocate Community Psychologist + 1 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related study areas

Alcohol and Other Drugs

Learn how you can make a profound difference in the lives of those affected by addiction, specialising in drug and alcohol counselling, relapse preven...

Career opportunities Substance Abuse Counsellor Social Worker Intake Worker Drug and Alcohol Counsellor Addiction Counsellor Mental Health Advocate View all

Counselling

Learn how you can positively impact lives, specialising in fields such as mental health, youth work, community services and substance abuse.

Career opportunities Student Counsellor Family Counsellor Support Worker Social Worker Substance Abuse Counsellor Youth Counsellor Marriage Counsellor Relationship Counsellor Rehabilitation Counsellor Psychotherapist Counsellor Family Dispute Resolution Practitioner Life Coach Art Therapist Music Therapist Mental Health Support Worker Trauma Counsellor Drug and Alcohol Counsellor Crisis Support Worker Career Counsellor Mental Health Counsellor Guidance Counsellor Crisis Counsellor Grief Counsellor Mental Health Worker Mental Health Practitioner Mental Health Clinician Mental Health Social Worker Philosophy Teacher Mental Health Advocate Child Psychologist Behaviour Therapist View all

Social Housing

Learn how to make a meaningful difference in lives by specialising in social housing. These courses equip you with the skills to support and empower i...

Career opportunities Housing Officer Social Worker

Social Work

Embark on a career in social work and make a tangible difference in people's lives, specialising in areas like mental health, family care, and com...

Career opportunities Volunteer Coordinator Support Worker Community Corrections Officer Community Development Worker Social Worker Senior Support Worker Outreach Worker Community Development Manager Aboriginal Community Care Worker Community Volunteer Caseworker Community Outreach Coordinator Community Arts Worker Community Worker Community Support Worker Community Development Officer Humanitarian Aid Worker Crisis Support Worker Indigenous Support Worker Community Advocate Aged Care Social Worker Healthcare Social Worker Hospital Social Worker Palliative Care Social Worker Social Justice Advocate Human Rights Activist Human Rights Officer International Aid Worker Community Rehabilitation Worker Human Rights Advocate Clinical Social Worker Social Work Supervisor Sociologist Social Researcher Social Scientist Mental Health Advocate Child Psychologist Behaviour Therapist View all

Further reading

How to start a career in case management

20th July 2020)

What can you do with a Diploma of Community Services (Case Management)?

8th February 2021)

Most popular community services courses

3rd May 2022)

Courses by location