The Service Design: Foundations course offers a comprehensive introduction to service design concepts, frameworks, and tools, suitable for professionals from various fields such as graphic design, industrial design, business analysis, or product management. Students will learn the principles of service design and design thinking, explore problem spaces, and conduct service design research. They will translate user research into insights, viewing services from the customer's perspective. The course culminates in a portfolio project where students showcase their approach and solutions to a service design challenge.
VET courses are designed with industry feedback which ensures your qualification meets current job market demands and aligns with the latest industry standards.
Entry requirements for the Service Design: Foundations vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Service Design: Foundations will prepare you for the following roles.
A Service Designer creates and optimises services to improve user experience and business outcomes. You might work in various industries, collabora...
A UX Designer is responsible for the overall user experience of a product or service. You’ll make sure customers have a positive experience using a...
A Customer Experience Manager enhances the overall experience customers have with a company. You might work in a variety of industries, from retail...
A Service Delivery Manager oversees the delivery of services to clients, ensuring that all aspects of service fulfilment meet or exceed expectation...
A Business Analyst examines systems and processes within an organisation and comes up with solutions to improve business performance. You might ana...
Change Managers oversee major changes in organisational procedure and technologies. They are often engaged when a regional office is acquired by a...
An Information Architect is responsible for designing and organising information structures to enhance usability and accessibility in digital envir...
Compare all providers for the Service Design: Foundations available in your area to find the right fit for you.
