Family Support Worker Courses
Family Support Workers provide guidance and emotional support to families, assisting those at risk and working in various sectors like child protection and community health.
AI Exposure
Medium

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Family Support Worker
Get qualified to work as a Family Support Worker with a course recognised across Australia. Speak to a training provider to learn more.
CHC40321
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Work in child welfare with the CHC40321 Certificate IV in Child, Youth and Family Intervention. This nationally recognised training course qualifies you for work in a range of community services roles helping young people and families. The course will teach you how to Identify and respond to children and young people at risk — then work collaboratively to establish a safe environment for them. Choose electives in career interest areas: mental health, domestic violence, family intervention strategies, trau...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
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CHC42021
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The Certificate IV in Community Services is a nationally recognized qualification that prepares students for a career in the community services sector. You will develop skills in community development, case management, diversity, and ethics. Gain hands-on experience through supervised work placements. Graduates can work in various roles, such as community service worker, case manager, and program coordinator in government and non-government organizations.
Career opportunities
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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CHC52025
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, RPL
The CHC52025 Diploma of Community Services is a nationally recognised qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organisations.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, RPL
Find a provider
CHC52021
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
The CHC52021 Diploma of Community Services is a nationally recognised qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organisations.
Career opportunities
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Find a provider
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Related career opportunities
Browse occupations related to Family Support Worker.
Common questions

How much do Family Support Workers earn?
In Australia, a full time Family Support Worker generally earns $1,400 per week ($72,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

What are the job opportunities for Family Support Workers?
Opportunities for Family Support Workers in Australia are expected to grow over the next 5 years, with several hundred new jobs opening up each year. Family Support Workers are employed by healthcare and community service organisations.
Source: Australian Government Labour Market Insights

How do I become a Family Support Worker?
To get started as a Family Support Worker you will need a VET qualification or university studies in social welfare and community service. Entry level qualifications include: Certificate IV in Mental Health, Certificate IV in Youth Work, Diploma of Child, Youth, and Family Wellbeing, Diploma of Community Welfare and Wellbeing. These take 12-18 months to complete. Family Support Workers also require a national police check and working with children clearance.
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If you're passionate about creating real change then a community services course is your next big step forward. Browse accredited courses and check your funding eligibility online.
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Case Management courses are ideal for those wanting to give back to the community and facilitate change in a professional setting. Career pathways include Youth Case Worker and Case Manager. Check your eligibility for governmen...
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More information
Family Support Workers work closely with parents and their families — providing guidance and emotional support, as well as identifying children and families at risk. Your role is varied and could include checking on the welfare of children in foster homes, assisting single-parent families with childcare, or helping a family at risk access emergency housing.
As a Family Support Worker you could be working in child protection, foster care and adoption, domestic violence, community health, or education.
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