Institute of Research and Learning
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and food and beverage outlets.
You will learn how to engage with customers, sell products and services, deal with customer complaints and be an effective member of a sales team.
Delivery mode
Institute of Research and Learning offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
About Institute of Research and Learning
Institute of Research and Learning – transforming industry, meeting educational needs and building careers.
