
Courses for beginners
There is 1 course available in Brisbane Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Travel
- There are no mandated entry requirements.

Courses for experienced learners
There are no courses available in Brisbane Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a airline customer service agent?
To become a airline customer service agent in Brisbane, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Brisbane?
You can train to become a airline customer service agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Brisbane area that provide airline customer service agent training. The nearest campus is located right in the center of Brisbane. You can also study a airline customer service agent course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the airline customer service agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
Travel Consultant
A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.
Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Reservations Agent
A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
More about airline customer service agent courses in Brisbane
If you're considering a career as an Airline Customer Service Agent, there are excellent training opportunities available in Brisbane. The demand for skilled professionals in this field is growing, and undertaking specialised training can set you apart from the competition. Currently, there is one comprehensive course option listed in the Airline Customer Service Agent courses in Brisbane. This includes the Certificate III in Travel SIT30222, tailored for beginners who are entering the industry without prior experience or qualifications.
Brisbane, known for its vibrant tourism and hospitality scene, is an ideal location to begin your journey in the airline customer service field. The skills you will acquire through the Certificate III in Travel will not only prepare you for job roles associated with airline companies but also equip you for various positions in related areas such as tour management and travel consultancy. By enrolling in these Airline Customer Service Agent courses in Brisbane, you are taking a significant step towards a rewarding career in the travel and tourism industry.
Moreover, this course links to broader fields of study, including Tourism, Travel and Hospitality courses, which provide a solid foundation in understanding customer needs and delivering excellent service. As the industry evolves, knowledge in these fields will enhance your competency as an Airline Customer Service Agent, offering you an edge in job applications and career growth.
If you're keen to learn more or to enrol in one of these invaluable Airline Customer Service Agent courses in Brisbane, you can explore additional details at the official page here: Airline Customer Service Agent Courses in Brisbane. This is your opportunity to embark on a fulfilling career path in a dynamic industry right here in Brisbane, where the local community appreciates dedicated customer service as a crucial element of the travel experience.
Further reading


Career spotlight: Hospitality professionals
17th September 2019