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A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company, an airline or transport provider, an accommodation venue or a tourist attraction. You’ll make reservations and bookings and may confirm these with guests before they arrive.
Reservations Managers should be organised and have excellent customer service skills. It’s important that you can communicate well with staff and with clients. Reservations Managers must be able to manage their time well and handle several tasks at one time. You should have good problem solving abilities and be able to motivate your team.
There are 2 courses available for people who want to become a Reservations Manager.
Possible job outcomes:
Do you work in the tourism and travel industry and want to step-up to team leader or unit manager? Try the SIT50122 Diploma of Travel and Tourism Management. This nationally recognise diploma is focused on leadership skills and you can choose electives that support a career in sales, tour groups, travel consulting, holiday parks and resorts. The course covers: developing advanced knowledge of the tourism and travel industry, managing customer service, interpersonal skills and conflict management, team leadership, financial management, business relationships and networking. Enquire now for the full list of entry requirements, specialist elective choices (and their availability), and upcoming enrolment opportunities in your area..
Average duration: 12 months.
Level-up your career in the travel industry with the SIT60122 Advanced Diploma of Travel and Tourism Management. With this fantastic diploma you’ll have the skills you need to manage a travel agency or tourist attraction. The course covers: business risk management, strategies for enhancing the customer experience, financial management, marketing strategies, developing business relationships, communication and networking. Choose specialist electives in travel promotion, tourism delivery, leadership, and business administration. Enquire now for the list of entry requirements, career competencies, and training providers near you that offer this qualification..
In Australia, a full time Reservations Manager generally earns $1,400 per week ($72,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been strong employment growth in this industry over the last five years. There are currently 1,800 people working in this field in Australia and many of them specialise as a Reservations Manager. Reservations Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Diploma of Travel and Tourism Management is an ideal qualification if you’re planning a career as a Reservations Manager. This course will give you the skills to work in a range of roles in this industry. You’ll cover topics including customer service, financial management and selling tourism products and services. An Advanced Diploma of Travel and Tourism may also be suitable.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within travel agent. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Travel Agent
Reservations Agent
$960 weekly pay
Tour Advisor
Tourism Officer
Airline Customer Service Agent
$1,150 weekly pay
Tourism Consultant
$1,007 weekly pay
Travel Consultant
Reservations Manager
$1,400 weekly pay
Senior Travel Consultant
$1,500 weekly pay
Tour Operations Manager
Travel Agency Manager
$1,440 weekly pay
Travel Team Leader
Learn more about Reservations Manager courses in your area.