
Courses for beginners
There are 2 courses available in Mandurah Western Australia for beginner learners with no prior experience or qualifications.
Certificate III in Travel
- There are no mandated entry requirements.

Certificate III in Aviation (Ground Operations and Service)
- There are no mandated entry requirements.

Courses for experienced learners
There are no courses available in Mandurah Western Australia for experienced learners with prior experience or qualifications.
Key questions
How can I become a airline customer service agent?
To become a airline customer service agent in Mandurah, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mandurah?
You can train to become a airline customer service agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mandurah area that provide airline customer service agent training. The closest campus is 46km away from the center of Mandurah. You can also study a airline customer service agent course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the airline customer service agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
Travel Consultant
A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.
Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Reservations Agent
A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
More about airline customer service agent courses in Mandurah
Are you ready to embark on a rewarding career in the travel and aviation industry? Enrolling in Airline Customer Service Agent courses in Mandurah is a fantastic first step towards achieving your professional goals. Located in the stunning coastal city of Mandurah, these courses are designed for beginners, providing essential skills required to excel in customer service roles within airlines and travel organisations. With two excellent courses available, you can begin your journey towards becoming a highly sought-after Airline Customer Service Agent.
The Certificate III in Travel (SIT30222) and the Certificate III in Aviation (Ground Operations and Service) (AVI30319) are both tailored for learners with no prior experience. These courses cover vital topics such as customer service skills, ticketing and reservations, as well as operational procedures, ensuring you are fully prepared for the fast-paced airline environment. By completing these courses, you will not only build your confidence but also open doors to a range of exciting career opportunities within the Mandurah region and beyond.
Once you’ve completed your Airline Customer Service Agent courses in Mandurah, you might also be interested in exploring related job roles that complement your training. Positions such as a Travel Agency Manager or a Travel Consultant can be fantastic options for those looking to broaden their careers in the travel sector. Other roles, like Travel Agent and Tour Advisor, are equally rewarding, offering you the chance to assist clients in planning their dream holidays.
For those seeking a creative career path, consider positions like Tourism Officer or Tour Operations Manager. These roles allow you to engage directly with travellers while promoting the unique experiences Mandurah has to offer. Additionally, opportunities such as becoming a Reservations Agent or a Reservations Manager are also appealing options for those who thrive on organisation and communication.
Taking the first step towards your career in the aviation industry has never been easier with the Airline Customer Service Agent courses in Mandurah. By enrolling in one of the beginner courses available, you can gain the knowledge needed to succeed in various roles in the travel sector. Explore further career possibilities like Tourism Consultant, and begin shaping your future today by visiting the course listings on Courses.com.au!
Further reading


Career spotlight: Hospitality professionals
17th September 2019