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A Practice Manager oversees the daily running of a medical practice. You might work for a general practitioner or be employed by a specialist healthcare provider. Practice Managers ensure office systems are running effectively and arrange necessary training for staff. You might liaise with patients and medical staff and deal with any issues or concerns.
Practice Managers need excellent organisational skills and should be able to handle several tasks at once. You’ll need to be a good leader and have strong communication skills. It’s important that you value customer service and can work as part of a team. Practice Managers may have to call on their problem solving skills when needed.
There are 7 courses available for people who want to become a Practice Manager. These are the top 5 most popular courses.
Possible job outcomes:
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people. Learn more.
A Certificate IV in Health Administration is suitable for individuals who work in a senior operational role or lead a team in health administration. Students will learn how to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology. Students will also gain leaderships skills in managing teams, human resources and recruitment. Learn more.
The Diploma of Practice Management is suitable for students seeking careers managing the operation of small to medium-sized health practices or dental clinics. Students gain a range of skills in health systems such as infection control, understanding medical terminology and health accounts billing. However students also learn a broad range of business skills in customer service, risk management, budgeting, finance and HRM. Learn more.
Get started in clinical coding with the HLT50321 - Diploma of Clinical Coding. This nationally recognised diploma will teach you how to analyse clinical documentation then assign standardised health care codes. Clinical coders require an advanced knowledge of medical terminology, anatomy, physiology, and the healthcare system, and this qualification delivers the skills and knowledge you need to process moderately complex patient records. The course also covers: work health and safety, participating in coding audits, interpreting relevant protocols and standards. Enquire now for the list of entry requirements, clinical coding career outcomes, and upcoming enrolment dates. Learn more.
The Diploma of Business (Records and Information Management) (Specialising in Health Administration) will give you key administrative skills you need to deal with records and information technologies in a healthcare setting. You will learn how to manage medical information and records efficiently, manage business resources, budgets and operational planning and develop administrative systems to streamline processes. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates. Learn more.
In Australia, a full time Practice Manager generally earns $1,340 per week ($69,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has increased in recent years. There are currently 17,600 people employed as a Practice Manager in Australia compared to 11,000 five years ago. Practice Managers may find work across all regions of Australia.
Source: Australian Government Job Outlook 2020
A Certificate III in Health Administration is a suitable qualification for anyone wanting to work as a Practice Manager. You’ll study topics including complying with infection control procedures and understanding medical terminology. You could also consider a Certificate IV in Health Administration.
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Here are some potential career pathways within medical administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Medical Administration
Admissions Clerk
$960 weekly pay
Dental Receptionist
Medical Receptionist
Medical Secretary
Clinical Coder
$1,250 weekly pay
Dental Office Manager
Patient Liaison Officer
$1,340 weekly pay
Practice Manager
Senior Clinical Coder
$1,440 weekly pay
Ward Clerk
Learn more about Practice Manager courses in your area.