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Help Desk Support Courses in Gympie

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Gympie?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Gympie

The following providers offer Help Desk Support courses in Gympie, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Gold Training
40515
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Collaboration Learning
52247
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're looking to start a career in technology, the Help Desk Support courses in Gympie provide an excellent opportunity to gain essential skills and qualifications. With a variety of options tailored to beginners and experienced learners alike, you can find the right course to help you succeed in this dynamic field. Popular beginner courses include the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, which equip learners with foundational knowledge in IT and customer service. For those with prior experience, advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cloud Computing) ICT40120 are excellent choices to elevate your career prospects.

The training providers in Gympie, such as NDSHS, are dedicated to delivering high-quality Help Desk Support courses that meet industry standards. With a focus on practical skills and real-world applications, learners can expect to gain hands-on experience that prepares them for various roles within the tech support landscape. Whether you're interested in programming, networking, or cloud computing, you can find a course that aligns with your career aspirations. Consider exploring the comprehensive range of options available for Help Desk Support courses in Gympie to kick-start your journey in this growing sector.

By choosing one of the Help Desk Support courses in Gympie, you’re taking a proactive step towards a rewarding career in information technology. The local area offers a supportive environment, with various training providers ready to assist you in achieving your goals. From beginner courses, like the Entry to Tech Skill Set ICTSS00109, to more advanced qualifications, there are ample opportunities to gain the skills necessary for success. Take the opportunity to connect with your community and explore the diverse course offerings that can open doors to exciting job prospects in Gympie and beyond.