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Help Desk Support Courses in Tamworth

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Tamworth?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

If you’re considering a career in the rapidly evolving technology sector, enrolling in Help Desk Support courses in Tamworth can put you on the right path. These courses are designed to equip students with vital skills in Information Technology, focusing on critical areas such as IT support and system administration. By participating in these programs, you’ll gain the knowledge needed to thrive in a variety of job roles, including that of an IT Support Officer or a Service Desk Analyst.

Located in the heart of the North West region of New South Wales, Tamworth is a vibrant city that offers many opportunities for IT professionals. With the demand for IT roles on the rise, pursuing Help Desk Support courses in Tamworth can lead to exciting career pathways, including positions such as IT Operations Manager or Cloud Support Technician. By gaining relevant qualifications, individuals can set themselves apart in a competitive job market.

Help Desk Support is a crucial field that ensures that technology users receive the assistance they need to solve their problems effectively. Various courses listed on the site provide comprehensive training that prepares you for roles like Technical Project Manager or Security Analyst. The skills you acquire from these programs not only enhance your understanding of IT systems but also improve your problem-solving abilities, making you a sought-after candidate in the technology industry.

In addition to the core Help Desk Support roles, completing these courses opens the door to numerous related positions and fields of study. For instance, you may want to explore opportunities as an Network Engineer or consider advancing your career to roles like Enterprise Architect. By expanding your skillset, you can work towards more senior positions within Information Technology and improve your earning potential.

Furthermore, Tamworth is home to several Registered Training Organisations (RTOs) that offer an array of Help Desk Support courses tailored to suit various learning preferences and schedules. Whether you're aiming for a career as an IT Technician or looking to progress into management with positions like IT Manager, there are numerous pathways available. Explore the options today, and take the first step towards a fulfilling career with Help Desk Support courses in Tamworth at Courses.com.au.