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Help Desk Support Courses in Wagga Wagga

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Wagga Wagga?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wagga Wagga

The following providers offer Help Desk Support courses in Wagga Wagga, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
Sureway
91058
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to launch a career in technology, exploring Help Desk Support courses in Wagga Wagga is a great starting point. Wagga Wagga, a vibrant regional city in New South Wales, offers a variety of training options for aspiring IT professionals. With a total of nine courses available, learners can choose from both beginner and advanced programs tailored to their experience and career goals. For those new to the field, beginner courses such as the Certificate III in Information Technology ICT30120 and Certificate III in Business (Customer Engagement) BSB30120 provide essential knowledge and skills to kickstart a successful career.

Advanced learners can also find appealing options among the Help Desk Support courses in Wagga Wagga. Courses like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120 are excellent choices for individuals looking to deepen their expertise and enhance their employability in the IT industry. With the right qualifications, you can pursue roles like IT Support Officer or even advance to become an IT Manager.

The demand for skilled professionals in the IT sector is consistently growing, making Help Desk Support courses in Wagga Wagga a strategic investment in your future. By enrolling in these courses, you will develop practical skills that are in high demand across various sectors. Furthermore, potential job roles extend beyond traditional help desk environments, allowing you to explore positions such as Cloud Engineer and Security Analyst.

Wagga Wagga is home to several reputable training providers, both Registered Training Organisations (RTOs) and those recognised by relevant industry bodies. As you navigate your educational options, consider courses that not only align with your interests but also connect you with job roles that excite you. Options such as the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120 will give you a foundational understanding of crucial areas of the tech industry, helping pave the way toward fulfilling employment.

In summary, if you are committed to advancing your career in technology, the Help Desk Support courses in Wagga Wagga offer an excellent pathway for learners of all levels. With a strong focus on practical skills, industry recognition, and diverse job prospects, these courses can unlock a multitude of opportunities for you. Consider exploring your future today with options like the Entry to Tech Skill Set ICTSS00109 or elevate your career further with advanced qualifications that lead to roles such as ICT Support Engineer or Chief Technology Officer (CTO).