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IT Support Officer Courses in Gladstone

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

How do I become an IT Support Officer in Gladstone?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Gladstone

The following providers offer IT Support Officer courses in Gladstone, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're interested in building a career in IT, our selection of IT Support Officer courses in Gladstone is an excellent starting point. With a total of nine courses available, learners can choose from five beginner options, perfect for those with no prior experience or qualifications. Notable beginner courses include the Certificate III in Information Technology ICT30120 and the Cyber Security Threat Assessment and Risk Management Skill Set BSBSS00093. These courses will equip you with foundational skills and knowledge essential for a successful career in IT support.

For those who already possess experience and qualifications, there are four advanced options available among the IT Support Officer courses in Gladstone. Options such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 will further enhance your skills and improve your career prospects. Completing these advanced courses can lead you to various related job roles, including Service Desk Analyst and Network Administrator.

Choosing the right training pathway is crucial for achieving your career goals in the IT field, particularly in Gladstone. Whether you opt for a beginner course like the Entry to Tech Skill Set ICTSS00109 or aim for further qualifications with advanced options such as the Certificate IV in Information Technology (Cyber Security) ICT40120, you will find ample opportunities to grow. Explore our carefully curated list of IT courses and transition into a rewarding career path as an IT Technician or perhaps even an IT Manager in Gladstone.