This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersAn IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.
Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.
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If you're looking to build a rewarding career as an IT Support Officer in Wangaratta, you're in the right place. Our comprehensive listings of IT Support Officer courses in Wangaratta offer you valuable opportunities to develop the skills required in this essential field. With local training providers recognised by their relevant industry bodies, you can embark on your journey with confidence, knowing you'll receive quality training tailored to meet the demands of employers in the area.
The role of an IT Support Officer is pivotal in ensuring that technology runs smoothly within organisations. By enrolling in specialised courses, you will gain practical knowledge in troubleshooting, system maintenance, and customer support, all essential skills for this profession. Additionally, those who complete their IT Support Officer courses may find themselves well-prepared for related career paths such as QA Tester, Software Tester, and Help Desk Support.
Wangaratta is home to numerous opportunities within the IT sector, and by pursuing these qualifications, you can enhance your employability in the local job market. Moreover, your training can open doors to advanced roles such as Service Desk Analyst, Systems Administrator, or even managerial positions like IT Manager. Investing in your education is a step towards a bright future.
In addition to focusing on IT Support, consider exploring other paths within the industry that may interest you. For instance, roles such as Network Administrator, IT Technician, and Computer Technician can also be rewarding avenues that stem from your IT Support training. The skills you acquire are not only transferable but highly sought after in today's technology-driven world.