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Help Desk Support Courses in Wangaratta

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Wangaratta?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wangaratta

The following providers offer Help Desk Support courses in Wangaratta, Victoria.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

Looking to kick-start your career in technology? Enrolling in Help Desk Support courses in Wangaratta is a fantastic way to gain the skills you need to excel in the growing field of IT. With a total of nine courses available, students can find the perfect program to match their interests and career goals. Whether you're aiming to become an IT Support Officer or delve into the workings of IT Networks and System Administration, there's something for everyone in Wangaratta.

One of the leading providers of Help Desk Support training in the local area is GOTAFE. Offering high-quality instruction and hands-on experience, this Registered Training Organisation equips students with essential knowledge and practical skills needed to thrive in various job roles, including IT Support Officers and Service Desk Analysts. With the growing importance of technology in our daily lives, completing these courses in Wangaratta can open numerous doors for your future career.

As you pursue Help Desk Support training, it's also valuable to consider related positions that might pique your interest. Career paths such as Cloud Engineer, IT Operations Manager, and Infrastructure Architect offer diverse opportunities in the tech sector. All of these roles require foundational skills that you will develop through your studies in Wangaratta, making them excellent follow-up objectives after completing your Help Desk Support courses.

The local Wangaratta community is vibrant and growing, often showcasing technology jobs that span various sectors. Graduating from Help Desk Support courses can direct you into other in-demand roles such as Cyber Security Specialist or Computer Systems Engineer. Moreover, the skills you acquire can lay a strong foundation for a future as a Network Manager or even a Chief Technology Officer. The possibilities truly are endless!

By selecting Help Desk Support courses in Wangaratta, you're not just investing in education; you're paving the way for a successful career in Information Technology. With established training providers like GOTAFE nearby, your learning journey is both accessible and supportive. Start today to unlock a brighter future in the IT world and explore the fundamental skills that will guide you toward sought-after roles in this ever-evolving field.