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Local Government Customer Service Assistant Courses in Goulburn

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Goulburn?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you are looking to kickstart a rewarding career in the local public sector, consider enrolling in one of the Local Government Customer Service Assistant courses in Goulburn available through esteemed training providers. These courses are tailored for individuals without prior experience or qualifications, providing a solid foundation for a career in customer service within local government. With three beginner courses available, you can choose the path that best suits your aspirations.

One highly recommended option is the Certificate III in Business (Customer Engagement) BSB30120. This course equips you with essential skills in customer relations and engagement, making you a valuable asset in any local government role. Alternatively, the Certificate III in Government PSP30122 focuses on understanding the ins and outs of the public sector, perfect for those aiming to contribute effectively to local governance in Goulburn. Additionally, the Certificate III in Pathways to Further Study 11224NAT can prepare you for further academic pursuits while building your foundational skills.

In Goulburn, you can find these Local Government Customer Service Assistant courses being delivered by reputable training providers such as Pro Leaders. This organisation is dedicated to providing high-quality education and hands-on training that aligns with current industry standards, ensuring you receive the best preparation for your career. By choosing a course offered by an established provider, you can feel confident in the quality of your education and its recognition in the local government sector.

These courses are linked to significant fields of study that can enhance your career prospects. Exploring Government and Public Sector courses will give you insights into the broader landscape of public service, while diving into Local Government studies specifically focuses on the unique aspects of working at the community level. With Goulburn being a vibrant local government area, obtaining a qualification in this field will open doors to various job opportunities.

Courses.com.au and take the first step towards a fulfilling career in local government customer service.