
How do I become a Local Government Customer Service Assistant in Melbourne?
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Melbourne
The following providers offer Local Government Customer Service Assistant courses in Melbourne, Victoria.













Common questions
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Related career opportunities
Browse occupations related to Local Government Customer Service Assistant
Further reading


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2nd December 2021All local government customer service assistant courses
Local Government Customer Service Assistant careers
If you're looking to build a rewarding career in local government, exploring Local Government Customer Service Assistant courses in Melbourne is a great place to start. These courses are designed to equip you with the skills necessary to excel in various roles within the public sector, connecting you with your community while providing essential services. With three courses available in Melbourne, you can choose the best fit for your professional development, whether you’re just starting out or looking to enhance your existing expertise.
For beginners eager to enter the local government sector, two popular options include the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Government PSP30122. These courses provide foundational knowledge and skills in customer service and government processes, making them ideal for learners with no prior experience. Training providers such as IBC and GBS offer these qualifications in Melbourne, ensuring you receive high-quality education and support.
If you already possess experience or qualifications, consider the advanced option of the Bachelor of Business (Business Administration). This higher education course will deepen your understanding of business principles and practices, further preparing you for leadership roles within local government. The renowned Swinburne University of Technology offers this program, making it accessible to learners in the heart of Melbourne.
Enhancing your qualifications through Government and Public Sector courses and delving into Local Government studies can provide further insights into the public sector landscape. Engaging in these studies not only opens up diverse career pathways but also fosters a greater understanding of community service. Take the first step towards a fulfilling career by enrolling in one of the Local Government Customer Service Assistant courses in Melbourne today!