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Local Government Customer Service Assistant Courses in Newcastle

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Newcastle?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you're looking to start a rewarding career as a Local Government Customer Service Assistant, you're in the right place in Newcastle! With Local Government Customer Service Assistant courses in Newcastle, you can gain the essential skills and knowledge needed for various roles within local government. These courses are designed for beginners and offer a comprehensive introduction to the vital services that shape our communities.

One of the best ways to kick-start your journey is by enrolling in one of the beginner courses available in the Newcastle area. The Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Pathways to Further Study 11224NAT are excellent options that equip you with practical skills to excel in customer service roles within the local government sector. These courses can help open up numerous job opportunities in a field that is both fulfilling and impactful.

In Newcastle, pursuing a career as a Local Government Customer Service Assistant can lead you to various related job roles. You may find interest in becoming a Public Servant, a Local Government Officer, or even a Community Engagement Officer. Each of these positions plays a crucial role in supporting your local community through effective communication and service delivery.

Additionally, exploring fields of study related to local government can broaden your career options. Courses in the Government and Public Sector and Local Government sectors can provide you with a deeper understanding of the governance processes and community needs. This foundational knowledge is invaluable for anyone keen on making a significant difference through public service.

Whether you're just starting your career or looking to upskill, the array of Local Government Customer Service Assistant courses in Newcastle can lead you toward a bright future. Take the leap and enrol today to empower yourself with the skills required for a fulfilling career in local government and public service. Your journey begins here!