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Local Government Customer Service Assistant Courses in Queanbeyan

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in Queanbeyan?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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17th June 2021

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22nd September 2020

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2nd December 2021

Local Government Customer Service Assistant careers

If you are looking to pursue a career as a Local Government Customer Service Assistant, there are several Local Government Customer Service Assistant courses in Queanbeyan that can prepare you for this vital role in the public sector. Specifically designed to equip you with the necessary skills to help residents navigate local services, these courses are facilitated by reputable training providers such as Pro Leaders. Enrolling in these courses will significantly enhance your ability to provide exceptional customer service within government frameworks while adding valuable qualifications to your CV.

In addition to customer service training, the courses also connect you to various career pathways across the Government and Public Sector. For instance, graduates can diversify into related job roles such as a Public Servant, Community Engagement Officer, or even a Local Government Administration Officer. The skills acquired through these courses can also aid in a smooth transition into roles like Local Government Officer or Local Government Project Manager, broadening your employment options in the public sector.

Moreover, given Queanbeyan's growing community and dynamic local government landscape, those completing Local Government Customer Service Assistant courses in Queanbeyan will find numerous opportunities to serve the community effectively. The training enhances relevant skills valuable for roles including Senior Compliance Officer and Environmental Health Officer, ensuring that you are well-equipped to meet the needs of both the government and the citizens you serve.

Locally delivered courses not only focus on theoretical knowledge but also actively engage students in practical scenarios one might encounter in positions such as Policy Officer or Public Administrator. By choosing to enrol through recognized organisations such as Pro Leaders, you can feel confident that you are receiving quality training applicable to the real-world challenges faced in local government roles. Start your journey towards becoming a proactive member of the local community by exploring your options in the local government sector today!