This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
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If you are interested in pursuing a rewarding career in local government, our selection of Local Government Customer Service Assistant courses in Tweed Heads could be the ideal starting point for you. With two courses available tailored for beginners, those with no prior experience can confidently embark on their journey towards a fulfilling role in public service. The Certificate III in Business (Customer Engagement) BSB30120 and Certificate III in Pathways to Further Study 11224NAT provide essential knowledge and skills to excel in customer service roles within local government.
Tweed Heads is a dynamic area that offers numerous opportunities for those looking to contribute to their community through local government service. The courses available here align with a range of job roles such as a Public Servant, Local Government Administration Officer, and Community Engagement Officer. By completing the Local Government Customer Service Assistant courses, you will be equipped with the foundational skills needed to pursue these rewarding positions in your local area.
With the Australian Government continuously evolving and developing, professionals who understand the intricacies of government operations are always in demand. Those who complete the Local Government Customer Service Assistant courses in Tweed Heads can explore related job opportunities like Government Accountant, Local Government Officer, and Council Member. This variety highlights the versatility and the breadth of possible career paths available after completing your studies in this field.
In addition to vital customer service skills, graduates of these courses will also benefit from understanding governmental structures and processes. This knowledge is crucial for roles such as a Public Service Officer or Policy Officer. To further explore the extensive field of local government, consider delving into our broader categories, including Government and Public Sector courses and Local Government courses specifically in the Tweed Heads area.
Ultimately, the journey to becoming a Local Government Customer Service Assistant not only provides you with the necessary qualifications but also offers a chance to make a meaningful impact in your community. Whether you aspire to be a Ministerial Advisor or a Public Health Officer, the skills acquired in these courses will remain invaluable. Begin your professional journey today by exploring the Local Government Customer Service Assistant courses in Tweed Heads and unlock your potential for a fulfilling career in public services.