This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Browse occupations related to Local Government Customer Service Assistant
Are you considering a career as a Local Government Customer Service Assistant in Windsor? Look no further! This vibrant suburb, known for its community-oriented environment, offers a variety of Local Government Customer Service Assistant courses in Windsor that cater to both beginners and experienced learners. The courses available in this field provide essential skills and knowledge to thrive in local government roles while ensuring you contribute effectively to community services.
For those just starting out, two excellent beginner courses are the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Government PSP30122. These programs are designed to equip students with fundamental customer service skills and knowledge about the local government sector. With several reputable training providers in the Windsor area, including IBC and Swinburne University of Technology, you can find the course that fits your needs.
If you already have some experience or qualifications, you might want to explore the advanced option, the Bachelor of Business (Business Administration). This course prepares learners for higher-level roles in local government, such as a Planning Officer or Local Government Officer. The skills gained will empower you to navigate the complexities of the public sector successfully.
Windsor offers a unique blend of community engagement and public service opportunities. By enrolling in one of the Local Government Customer Service Assistant courses in Windsor, you will not only enhance your career prospects but also contribute to the growth and development of your local community. Other related job roles of interest include Community Engagement Officer and Government Policy Advisor. Join the ranks of dedicated professionals making a difference in Windsor today!