
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Service Advisor assists customers at a vehicle workshop, recommending services, discussing repairs, and organising parts and bookings.
Get qualified to work as a Service Advisor with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
Browse occupations related to Service Advisor
Explore the diverse range of Service Advisor courses in Tasmania designed to equip you with the essential skills required to thrive in the automotive industry. With a total of six beginner-level courses available, individuals with no prior experience or qualifications can embark on a rewarding career as a Service Advisor. Whether you wish to specialise in automotive sales or administration, there is a course tailored to your interests and career goals.
Some of the most sought-after beginner courses include the Certificate III in Automotive Sales AUR31020 and the Certificate II in Automotive Sales AUR21120. These qualifications provide a solid foundation for understanding the sales process and customer service required in various automotive settings. For those looking to gain introductory skills in automotive vocational preparation, the Certificate I in Automotive Vocational Preparation AUR10120 is an excellent option.
In addition to these, the Certificate III in Automotive Sales (Parts Interpreting) will provide insights into parts and inventory management, essential for a Service Advisor's role. To broaden administrative knowledge, consider the Certificate III in Automotive Administration AUR30116 and the Certificate II in Automotive Administration AUR20116. Each course helps build the necessary skills to effectively manage operations within automotive organisations.
Upon completing your training, you can explore various career paths in Tasmania. In addition to the Service Advisor role, job opportunities such as an Apprentice Caravan Mechanic, Apprentice Mechanic, or an Apprentice Automotive Electrician can align with your skill set. Other roles, such as Diesel Mechanic, Apprentice Diesel Fitter, and Mobile Plant Mechanic, can further enhance your career trajectory.
Moreover, aspiring professionals can aim for managerial positions once they acquire substantial experience. Career progression could lead you to roles such as Service Manager, Workshop Manager, or Parts Manager. With the right qualifications from the various manufacturing, trades, and automotive courses offered, you can take the first step towards a fulfilling career in the automotive industry in Tasmania.