
Courses for beginners
There are 4 courses available in Alice Springs Northern Territory for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 2 courses available in Alice Springs Northern Territory for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a service desk analyst?
To become a service desk analyst in Alice Springs, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Alice Springs?
You can train to become a service desk analyst by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Alice Springs area that provide service desk analyst training. The closest campus is 1154km away from the center of Alice Springs. You can also study a service desk analyst course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service desk analyst sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Cyber Security Specialist
Cyber Security Specialists manage ICT security, prevent unauthorised access, handle outages, and assess risks, with backup and data recovery strategies in place.
Chief Information Security Officer (CISO)
Chief Information Security Officers lead teams to ensure network and data security, develop preventative strategies, and manage recovery and disaster planning.
IT Risk Manager
IT Risk Managers assess vulnerabilities, implement risk management plans, install security measures, and monitor networks to prevent data loss and unauthorised access.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Systems Engineer
Systems Engineers design and update networked computer systems, ensuring alignment with organisational needs while monitoring performance and security.
Senior Systems Engineer
Senior Systems Engineers oversee networked systems design and configuration, lead ICT teams, mentor juniors, and manage client relations and documentation.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
Cloud Engineer
Cloud Engineers specialise in multi-cloud technologies, assisting organisations with cloud migration, design, deployment, and management of cloud environments.
Network Engineer
A Network Engineer installs, repairs, and optimises systems, using technical and problem-solving skills to manage and improve networks.
Technical Project Manager
A Technical Project Manager oversees electrotechnology projects, ensuring resources, budgets, and timelines are managed effectively.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
Computer Engineer
A Computer Engineer designs IT systems and applications, collaborates with stakeholders, tests software, and adapts solutions to meet user needs.
Chief Technology Officer (CTO)
A Chief Technology Officer oversees a company’s technology strategy, manages resources, plans future needs, and establishes tech policies.
Network Architect
A Network Architect designs, maintains, and improves IT networks, solves issues, and leads teams, ensuring effective operations and clear communication.
Technical Architect
A Technical Architect manages IT systems, leads projects, trains staff, adapts skills, and ensures timely completion of tasks within deadlines.
Network Specialist
A Network Specialist maintains IT networks, diagnoses faults, updates systems, and ensures smooth operations while working with teams and stakeholders.
Cloud Architect
A Cloud Architect plans and coordinates cloud services for businesses, ensuring operations run smoothly and addressing any issues.
Infrastructure Architect
An Infrastructure Architect designs and oversees IT programs, ensuring compatibility with existing systems while managing multiple projects.
Enterprise Architect
An Enterprise Architect oversees an organisation's IT needs, ensuring systems and software operate efficiently while managing upgrades and issues.
Broadcast Engineer
Broadcast Engineers manage and maintain technical equipment for radio and TV broadcasting, ensuring smooth operations and troubleshooting issues.
Security Analyst
Security Analysts monitor and protect organisations' systems, identifying threats, implementing security measures, and responding to breaches.
Network Manager
A Network Manager designs, implements, and maintains networks, ensuring stability, security, and performance, while managing hardware, troubleshooting, and enforcing policies.
Network Designer
A Network Designer plans, develops, and implements secure network systems, ensuring connectivity and performance, while collaborating with IT teams to meet business needs.
Network Technician
A Network Technician maintains and troubleshoots computer networks, ensuring operational efficiency by monitoring performance and configuring hardware.
Information Systems Manager
An Information Systems Manager oversees IT systems, ensuring effective resource management, security, and alignment with business goals.
IT Operations Manager
An IT Operations Manager oversees IT infrastructure, ensuring security, system reliability, and effective resource management in various organisations.
Network Analyst
A Network Analyst manages and supports network infrastructure, ensuring efficiency, security, and performance through monitoring, troubleshooting, and upgrades.
Computer Systems Engineer
A Computer Systems Engineer designs and maintains computer systems and networks, ensuring efficiency and security while solving technical issues.
ICT Architect
An ICT Architect designs and implements complex ICT systems, ensuring they meet business needs and remain adaptable for future demands.
Computer Architect
A Computer Architect designs complex computer systems and networks, ensuring they are efficient, scalable, and meet performance and security needs.
IT Director
An IT Director oversees an organisation's IT strategy and operations, managing systems, budgets, and security while leading a team of IT professionals.
ICT Support Officer
An ICT Support Officer troubleshoots IT issues, maintains systems, and ensures network efficiency while providing technical support to users across industries.
More about service desk analyst courses in Alice Springs
If you are looking to build a career in the IT sector, specifically as a Service Desk Analyst, there is a range of courses available in Alice Springs that can equip you with the necessary skills and knowledge. The Service Desk Analyst courses in Alice Springs encompass all levels of expertise, ensuring that whether you are a complete beginner or have prior experience, you will find a suitable learning pathway.
For those new to the field, several beginner courses such as the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness) provide foundational skills essential for entering the workforce. Additional options include the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cloud Computing), both designed to deliver practical knowledge pertinent to modern technology environments.
For experienced learners seeking to advance their careers, the region also offers several advanced courses. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are excellent choices for those wishing to deepen their expertise. Additionally, the Certificate IV in Information Technology (Cloud Computing) offers vital skills in managing cloud technologies, a growing area in the IT landscape.
Upon completion of these courses, graduates may consider various job roles for their next career step. Opportunities include becoming an IT Support Officer, Cloud Engineer, or even advancing to more strategic positions such as Chief Information Security Officer (CISO). For those interested in the technical aspects of support, roles like ICT Support Engineer and Help Desk Support are also viable paths.
In addition to training courses, there are various related fields of study available for further exploration. The Information Technology courses in Alice Springs, along with specialisations in IT Support and IT Networks and System Administration, can complement your Service Desk Analyst training and expand your career opportunities in the tech industry. Investing in your education in Alice Springs can pave the way for a successful and fulfilling career in IT.
Further reading


What Skills Does a Data Analyst Need?
25th November 2022