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Service Desk Analyst Courses in Bacchus Marsh

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Bacchus Marsh?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you are looking to embark on a career in the IT sector, our selection of Service Desk Analyst courses in Bacchus Marsh provides you with an excellent foundation. With a total of 7 courses available, ranging from beginner to advanced levels, you can choose the path that best suits your experience and aspirations. For those new to the field, consider enrolling in beginner-friendly courses like the Certificate III in Information Technology ICT30120 or the Entry to Tech Skill Set ICTSS00109 to kick-start your journey.

For individuals with prior qualifications or experience, our advanced courses will enhance your skill set and career opportunities significantly. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are two popular choices among learners ready to advance their careers. These courses not only prepare you for a role as a Service Desk Analyst but also lay the groundwork for further opportunities in the IT industry.

Recognised training providers such as Kangan Institute and IBC deliver these courses in Bacchus Marsh. You can be assured of quality education from institutions that meet industry standards and equipped with the latest knowledge in information technology.

The service desk role is interconnected with various areas of study, making it versatile for aspiring IT professionals. Explore our related course categories like Information Technology courses and IT Support to broaden your skill set further. Pursuing training in these areas can lead to a multitude of fulfilling job roles, including IT Support Officer or Cloud Engineer, enabling you to thrive in a dynamic environment.

As you navigate through your educational journey, it's beneficial to understand the diverse career paths associated with becoming a Service Desk Analyst. Roles such as Network Administrator, IT Manager, and even Cloud Support Technician are within your reach with the right qualifications. Whether you're starting from the basics or looking to advance your credentials, our catalogue of Service Desk Analyst courses in Bacchus Marsh equips you to pursue a successful career in the ever-evolving IT landscape.