Shop Manager

A Shop Manager is responsible for overseeing the daily operations of a retail store, ensuring that sales targets are met while maintaining high levels of customer service. They manage staff recruitment, training, and scheduling, as well as handle stock control and merchandising to optimize product displays.

Shop Managers also monitor financial performance, including budgeting and sales reporting, and implement strategies to drive store growth. Additionally, they address customer inquiries and complaints, maintain compliance with health and safety regulations, and foster a positive work environment to motivate the team.

Future demand Medium
Average yearly income $62,400
Skill level Unknown

How do I become a shop manager?

All skill levels Beginner Experienced
SFL40115

Certificate IV in Floristry
Blended, On Campus
12 - 18 months
Unavailable
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
Florist Small Business Owner Retail Assistant
Shop Manager Floral Designer
+ 2 more
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
Florist Small Business Owner Retail Assistant Shop Manager Floral Designer + 2 more
*Showing course fees for all providers. Some providers may not be available in your area.

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