Shop Manager

A Shop Manager is responsible for overseeing the daily operations of a retail store, ensuring that sales targets are met while maintaining high levels of customer service. They manage staff recruitment, training, and scheduling, as well as handle stock control and merchandising to optimize product displays.

Shop Managers also monitor financial performance, including budgeting and sales reporting, and implement strategies to drive store growth. Additionally, they address customer inquiries and complaints, maintain compliance with health and safety regulations, and foster a positive work environment to motivate the team.

Future demand Medium
Average yearly income $62,400
Skill level Unknown

How do I become a shop manager?

All skill levels Beginner Experienced
SFL40115

Certificate IV in Floristry

Blended, On Campus
12 - 18 months
$8,640
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
MLPLCA001

Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor

Blended, Online
1 day
$139
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
MLPLCA002

Manage Premises for the Sale, Supply and Service of Liquor

Online
1 day
$100
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
ICP40120

Certificate IV in Printing and Graphic Arts Management

On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
CHCVOL003

Recruit, induct and support volunteers

On Campus
1 day
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
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