BSB30120

Certificate III in Business (Customer Engagement)

The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities.

In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and building relationships within a workplace team and with customers this course is designed to maximise potential employment opportunities across a range of industries including retail, contact centre, sales or customer facing roles.

Macquarie Community College operates from a range of venues across northern and western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Mt Druitt, Richmond, Ryde and many more. Enrol today or enquire now!

Delivery mode

This course is available in the following study modes:

Locations

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Macquarie Community College

Macquarie Community College offers a wide range of accredited and non-accredited courses to accelerate your career, improve your English, and develop new skills within our supportive and welcoming learning environments. The College is committed to providing pathways to employment, career advancement or change.