Gaming Supervisor Courses
A Gaming Supervisor oversees daily operations at gaming venues, ensuring safety and compliance, managing cash transfers, and providing customer service while multitasking effectively.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Gaming Supervisor
Get qualified to work as a Gaming Supervisor with a course recognised across Australia. Speak to a training provider to learn more.
SITHGAM022
Duration
Half day - 2 days
Study mode
Blended, Distance, On Campus, Online, Traineeship
This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms o...
Career opportunities
Duration
Half day - 2 days
Study mode
Blended, Distance, On Campus, Online, Traineeship
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SIT60316
Duration
18 months - 3 years
The Advanced Diploma of Hospitality Management (SIT60316) is for senior venue and departmental managers who need high-end business, HR, and service skills. In this nationally recognised qualification you’ll develop a business and customer service plan for your venue, while honing your skills in recruitment, leadership, and marketing.
Enquire now for a list of course units and your eligibility for concessions and payment plans.
Career opportunities
Duration
18 months - 3 years
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SIT60316
Looking for a management role in restaurants, bars, clubs, or hotels? The SIT60316 Advanced Diploma of Hospitality Management (Food and Beverage) delivers a good mix of leadership, administration, and F&B operational skills. During your studies you will learn how to manage staff, departmental budgets, customer service, and business compliance. You’ll also gain hands-on skills for when you’re out on the floor: food and beverage matching, providing advice on Australian and imported wines, serving espresso c...
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SITHGAM023
The SITHGAM023 Attend Gaming Machines unit details the requirements for maintaining gaming machines, processing payouts, ensuring gaming area security, and advising on available games. It is applicable in gaming venues, where attendants operate under supervision, adhering to established procedures. The unit encompasses electronic data transfer (EDT), data retrieval and promotion systems, as well as player tracking and government monitoring systems.
Enquire now for a full list of entry requirements and av...
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Related career opportunities
Browse occupations related to Gaming Supervisor.
Common questions
How much does a Gaming Supervisor earn?
In Australia, a full time Gaming Supervisor generally earns $1,400 per week ($72,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Gaming Supervisor?
There has been an increase in the number of people working in this industry over the last five years. There are currently 6,000 people employed in gaming in Australia and many of them specialise as a Gaming Supervisor. Gaming Supervisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Gaming Supervisor?
A Certificate IV in Hospitality is an excellent qualification if you’re planning a career as a Gaming Supervisor. You’ll develop skills in areas such as customer service, venue hygiene and team leadership. A Diploma or Advanced Diploma of Hospitality Management may also be appropriate.
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More information
A Gaming Supervisor manages the daily running of gaming activities at a casino, hotel or club. You’ll ensure operations are carried out effectively and guests are being catered to. Gaming Supervisors make sure rules and procedures are being followed and the venue is safe and hygienic. You might take care of chip and cash transfers and may have to deal with any problems that arise.
Gaming Supervisors should be highly organised and able to prioritise their tasks. You might have to manage several duties at one time, so multitasking skills are important. Gaming Supervisors should be good communicators and able to work as part of a team. You’ll need to be good at customer service and should have strong problem solving abilities.
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